Stroom is looking for a Customer Service Officer

About the client

At this moment, Stroom works together with a Brussels based scale up who are actively recruiting a Customer Service Officer. The company’s European organization is only 6 years in the making and is about 40 people strong. Year on year growth means that the challenge is not only in accurate service delivery but operational efficiency and process optimization. They have a lovely product btw, petlovers are welcome.

About the job

In your function, you will be part of a team of three and directly report to the Customer Service Manager. A person who is people – minded and someone who will guide you in your career.

As a Customer Service Officer, you will be responsible for the order entry from A – Z. Having a close collaboration with the warehouse and transportation team enables you to respond customer needs, who typically change last minute. Customer mindedness is crucial. Correct and accurate documentation is important for on time in full delivery. Last but not least: you will participate in optimization projects, for example: EDI – implementations.

Job requirements

Who are we looking for:

  • A person with a Bachelor in Logistics. Either just graduated or a first experience in customer service or logistics management.
  • You have a solid understanding of logistics flows and know about import & export.
  • Languages? The company language is English, but Dutch & French come in handy for specific customers.
  • We are looking for someone with analytical skills and who can work in Excel.

What we offer

An opportunity at its finest. You can help transform a growing organization which inevitably will lead to options for you to further develop yourself. The team works closely together and really depends on each other.

If flexibility is important, you will enjoy the 4 days home office they offer. And there’s a company car.

Are you interested to talk about these job opening? Please send your resume to or apply via the website. For questions you can reach me on + 32 471 37 98 99.

Interested? Apply now!

Anke Van Aelst

Business Consultant

Customer Service Officer

Apply now!

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