Over de klant
Our client is an international and leading end-to-end logistics service provider for various industries. For the Belgian organization, which operates across 6 sites, we are looking for a driven and entrepreneurial Senior Key Account Manager (based at the Brussels site).
Job inhoud
As a Senior Key Account Manager, you will take ownership of the most important client relationships. You will be responsible for driving growth, ensuring client satisfaction, and developing long-term partnerships. You will act as the primary point of contact for key accounts, working closely with cross-functional teams to deliver exceptional service and value.
- You develop account plans and identify new business opportunities within existing clients.
- You act as a trusted advisor to clients, understanding their needs and aligning them with suitable solutions.
- You Identify risks and proactively address issues to ensure client retention.
- You collaborate with internal teams to ensure the successful onboarding of new clients & projects, enabling a smooth handover and sustained support throughout the partnership.
- You monitor KPI’s, prepare reports, and present business updates to internal and external stakeholders.
- You report directly to the Site Director.
Job vereisten
- With 5+ years of relevant experience and strong knowledge of the logistics sector, you know how to navigate complex client needs.
- You have a proven track record of managing large accounts and exceeding targets.
- You have solid experience in preparing and leading negotiations, Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and Strategic Business Reviews (SBRs).
- You have excellent communication, negotiation, and interpersonal skills.
- You are a strategic thinker with strong analytical and problem-solving abilities.
- You are fluent in Dutch and English; proficiency in French is a strong advantage.
Wat we bieden
You will join an international and modern environment where entrepreneurship is encouraged. In addition to an attractive salary package, the company continuously invests in the well-being and further development of its employees.
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