• Oversee day-to-day warehouse operations and processes. • Coordinate and communicate operational priorities with supervisors, aligned with projected forecasts. • Provide regular operational progress reports to both customers and operational management. • Establish collaboration with pertinent stakeholders, whether internal, customer-centric, or supplier-related. • Act as a central point of contact across various departments within the SDSNL organization. • Manage resource and labor pool, fostering development and maintenance. • Cultivate team and individual capabilities while setting performance targets. • Prepare for and participate in relevant review sessions on a daily, weekly, and monthly basis. • Develop, analyze, and monitor KPIs. • Model operational activities and set productivity benchmarks. • Analyze operational data. • Validate business requirements and contribute to or drive solution designs. • Lead the implementation of process improvement initiatives to bolster the company’s market standing, in collaboration with employees.