As a Supervisor  you are responsible for coordinating the logistics process in your department. You do this together with your team, which consists of the Assistant Team Leader, Logistic Administrative Staff and other logistics employees. All departments must meet the predetermined targets and KPIs daily. Therefore, you always consult with all team leaders in the morning, to see if the planning is doable and what is going on in the other departments. You also discuss how the logistics processes went the previous day(s). Based on this, you decide whether the targets and KPIs need to be adjusted and whether additional staff are needed. 

“If you enjoy investing your expertise and guidance in the team you are managing and get energy from implementing improvements every day, this is a job for you!”

The rest of your day as a Supervisor you are engaged in controlling and adjusting the logistics processes in your department. You can be found on the floor coordinating and performing measurements on progress, but you are also often in the office. There you prepare yourself by working on progress reports: logistics changes daily. In addition, a lot of time is spent on staff scheduling; you regularly contact the Workforce department. You not only schedule the staff, but also coach and motivate them. You are the point of contact for questions and problems.

As a supervisor, you plan and oversee everything daily. This way you learn much about improving logistics processes. Based on this, you can prepare reports and present your ideas to the Warehouse Manager for the long term. You will work in day shifts (08:00 AM – 5:00 PM), but it may also occur that work is done in two shifts (06:00 AM – 3:00 PM and 3:00 PM – midnight).